FAQs
Below is a categorised list of all our frequently asked questions
Clever Beauty
Do you offer product training?
Once you’ve opened an account, go to the training tab and enjoy on demand training. (Coming Soon!)
Do you offer product/business & marketing materials?
As an approved stockist you will have access to our marketing portal with no-cost materials available to help supercharge your sales!
How do I become a stockist?
To become a stockist, you’ll need to set up a business account. Setting up an account is easy, just click the “Business Account” link at the top of this page and apply. Once approved, you can start purchasing products right away and will have access to other great options, like training.
How do I order products?
You can order any products we offer through the website once your account has been approved.
How long will it take for my products to be delivered?
Most orders will be delivered within 2-3 days, however this can be impacted by unforeseen circumstances. Please contact us with any questions if a delivery seems to be delayed.
I’ve applied for an account; how long will it take to be approved?
We are experiencing very high demand for new accounts, so please be patient. New accounts should be approved within 1-2 working days from completion of registration.
What is CleverBeauty.com
CleverBeauty.com is designed for professionals in the beauty industry to easily view and order products from some of the best brands in skincare including Jane Iredale makeup, Dr Levy Switzerland, SUZANOBAGIMD® and more. You can also learn more about training and download marketing material for the brands we carry.
jane iredale
Are jane iredale™ products gluten free and vegan?
Many products are vegan and free from wheat. Please refer to the product’s full ingredient listing to determine if a specific jane iredale product is vegan and/or wheat-free. You can download the list here
Are jane iredale™ products safe for use during pregnancy?
Although jane iredale stands behind the safety and efficacy of their products, we cannot answer any questions regarding the use of jane iredale products during pregnancy. It is always best to consult with your physician for guidance.
Can jane iredale™ products be used to cover rosacea?
Many clients choose Liquid Minerals to cover rosacea because it provides sheer to medium coverage. If more coverage is desired, client can choose to apply Amazing Base Loose Mineral Foundation on top. If the skin is very red, a yellow-based shade, such as Warm Silk, Amber, Warm Sienna or Golden Glow may provide the coverage needed. While jane iredale™ products may be used to cover rosacea, Clever Beauty always suggest a consultation with a clinician to discuss medical skincare concerns.
Clients say their Eye Makeup creases/moves, how can I help them prevent this from happening?
Applying a matte powder such as PureMatte, Amazing Matte or another foundation on the eye lids to absorb excess oil and create a base for eye makeup will help prevent this.
Does jane iredale™ use nano particles?
No, nano particles are not used in jane iredale™ products.
Has Recommended Retail Pricing (RRP) changed?
While no industry is immune to the changes in economic conditions driven by inflation, logistical challenges, and rising costs of all aspects of production and supply, the small increase in RRP will provide certainty to pricing through the remainder of 2022 and beyond with no further changes expected. The updated RRP also represents increased profit opportunities with individual stockists still able to set prices as required in their market.
How can I determine cool, warm, or neutral skin undertones?
It is best to determine the skin’s undertone with no makeup on. Yellow, golden, or olive tones generally indicate a warm undertone. Or, if a more pink or natural flush is present, that would indicate cool undertones. If a combination of pink and yellow is present, or perhaps neither is more prevalent, this would indicate a more neutral undertone.
How do I know if a compact is refillable? How do I remove/insert a base refill?
jane iredale™ compacts are refillable. Flip the compact over and look for a small hole near the hinge. In the tiny hole, use something small such as a pin head or bobby pin to remove the old powder cake and then a new pressed powder refill will fit inside. It’s held in by a magnet which makes it very easy to take the refill in and out.
Is jane iredale™ makeup “all natural”?
“Clean” rather than “natural” is a better word to describe jane iredale™ products. jane iredale™ takes pride in eliminating toxins and questionable ingredients.
jane iredale™ brushes are expensive. Why are they so special?
jane iredale™ brushes are designed specifically for jane iredale™ makeup in order to produce the best effect from their powders, creams, and liquids. jane iredale™ brushes are made of unique vegan bristles that create even, smooth coverage, and are durable and easy to clean. Each of these factors are important to your clients and unique points to differentiate jane iredale™ brushes from their competitors.
What is Hydration Spray and how do I help my clients choose?
Hydration Spray plays an important role in the overall finish of jane iredale™ makeup. They are designed to set the minerals in the makeup, prolonging wear and creating a smooth, natural finish. For dry and sensitive skin, try D2O Hydration Spray. For oily skin, Balance is recommended. POMMISST or Calming Lavender can be used with all skin types. Of course, some clients choose a spray based on their scent preference!
What is recommended for hyperpigmentation coverage?
Enlighten Concealer is designed to cover hyperpigmentation. It has an intense peach tone that is helpful for camouflaging dark spots.
What is the difference between Amazing Base and PurePressed Base? Do they each provide the same coverage?
PurePressed Base and Amazing Base provide anywhere from sheer to full coverage depending on how much is applied. A light dusting can be applied for sheer coverage or layer powder using the Flocked Sponge and Hydration Spray for full coverage. PurePressed Base provides a semi-matte finish while Amazing Base provides a luminous finish.
What products can be used for oil control?
jane iredale™ has a handful of products for oil control! Smooth Affair for Oily Skin is a great primer to control oil and prep the skin for makeup. PurePressed Base Foundation provides a semi-matte finish and is most suitable for normal to oily skin. Balance Hydration Spray will set makeup and balance the oil production in the skin. PureMatte and Amazing Matte translucent finishing powders will eliminate shine, absorb oils, and create a matte finish.
Which Blush/Bronzer will work best with my skin tone?
When choosing a blush or bronzer, it depends on personal preference. To create a natural look, use a blush or bronzer that is the same undertone as the skin. For a more dramatic look, choose a blush or bronzer that has a little more saturation or color, but still the same undertone of the skin.
Which eye shadow will work best for a specific skintone /colouring?
When selecting an eye shadow, it depends on the client’s own personal preference. For blue eyes, jane iredale™ suggests rich browns, gold, bronze or champagne coloured shadows. For Brown Eyes, jane iredale™ suggests trying deep purple, bronzy golds, or, for a little drama, try a mossy green eye shadow. For green and hazel eyes, jane iredale™ suggests purples, pinks, coppers, and rust tones.
Which foundation is best for me/my client?
It depends on your complexion and skin type! jane iredale™ offers five foundations to choose from.
PurePressed Base: provides a semi-matte finish with sheer to full coverage. It can be worn by any skin type but is best for one who has normal to oily skin.
Amazing Base: provides a luminous finish with sheer to full coverage and works best for someone with normal to dry skin.
Glow Time BB Cream: provides a velvety finish with full coverage and works with all skin types.
Liquid Minerals: provides sheer to medium coverage with a dewy finish and is a good choice for one who has dry and sensitive skin.
Dream Tint: tinted moisturizer that provides sheer to medium coverage with a light and airy finish and works well for all skin types including oily skin.
Which foundation will best conceal breakouts?
PurePressed Base is most suitable for breakout prone skin. For extra coverage, applying Disappear Full Coverage Concealer is suggested.
Which lipstick shade will work best for a specific skintone / colouring?
When choosing a lip color, it depends on the client’s own personal preference!
When considering a lipstick, think about the following:
What type of finish is preferred: Glossy, Matte, Semi-Matte or Creamy?
What is your client’s favourite shade: Pink, Peach, Nude, Red, Plum?
What kind of pigmentation is preferred: Sheer or Full?
With a few simple questions, your client can find the perfect lipstick shade and may even decide to try something totally new!
Why should I buy jane iredale™ makeup?
jane iredale™ makeup is dermatologist tested, allergy tested, sensitivity tested, and non-comedogenic. All products are made with the cleanest ingredients possible and free from parabens, synthetic fragrances, talc, phthalates, and other undesirable ingredients. Each product offers its own unique skin-loving ingredients.